Privacy Policy

Last updated: October 2025

Soaperstar Lavandaria respects the privacy of its customers and is committed to protecting their personal data.
This policy explains how we collect, use, and protect the information you provide to us.

1. Data Controller

The entity responsible for processing the data is Soaperstar Lavandaria, located at Rua da Liberdade 97A, Bloco A – Loja D, 2650-202 Brandoa, Amadora.
For any questions related to the privacy of your data, you can contact us via email at bomdia@soaperstar.co.

2. Data collected

We only collect the data strictly necessary to provide our services, namely:

Name
Email address
Phone number
Address (for collection and delivery services only)

3. Purpose of treatment

Personal data is used exclusively for:

Respond to contact requests or quote requests.
Schedule clothing pickups and deliveries.
Send confirmations or information about requested services.
To fulfill legal and tax obligations.

4. Data sharing

Soaperstar does not share, sell, or transfer your data to third parties, except when necessary to comply with legal obligations or to perform the service (e.g., partner transport or billing company).

5. Data preservation

Personal data is stored only for the period necessary to fulfill the purpose for which it was collected or as required by law.

A legal disclaimer

The user is entitled to:

Access your personal data
Request the correction or deletion of data.
Withdraw your consent at any time.
Object to the processing of your data.

To exercise these rights, simply send a request by email to bomdia@soaperstar.co

7. Security

We have adopted appropriate technical and organizational measures to protect data against loss, alteration, unauthorized access, or disclosure.

8. Policy Updates

Soaperstar reserves the right to update this policy at any time. Any changes will be posted on this website.